ResponseGrid: disaster response and incident command

What it does

• Incident declaration and command summary
• Map of evacuation zones, shelters, routes and units
• Public alerts and a public portal with no sign-in
• Responder and equipment records
• Remediation work orders and chain-of-custody records
• ICS-209 style situation report PDFs
• AI-drafted situation summaries for a person to verify
• Installable offline PWA that queues field edits
• Hardware gateway device keys and health, telemetry and config APIs
• Optional Vibe VoIP browser softphone add-on

What's new in v3.2.0

• Hardware Gateway screen: Provision gateways, issue device keys and follow device health and telemetry.
• Gateway cloud API: Health, telemetry and config endpoints are live, with a simulator for testing without hardware.
• E1 gateway family: 7 planned configurations, from core telemetry to rescue, mining, UAV and edge AI. The hardware is in development.
• Vibe VoIP softphone add-on: Local numbers, calling, SMS, team chat and video in the browser.

Frequently asked questions

What is ResponseGrid?

ResponseGrid is an emergency incident coordination platform. Response teams use it to record incidents, map evacuation zones and shelters, keep responder and equipment records, track remediation work and publish alerts to a public portal.

Does ResponseGrid work without a connection?

Yes, for field work. It installs as an app on iOS, Android or a laptop, keeps an offline copy and queues edits until the device reconnects. Public alerts and file uploads are never queued, so they need a connection.

How do public alerts reach people?

Alerts appear on the ResponseGrid public portal, which anyone can open without signing in. Nothing is sent to phones, sirens, TV, radio or road signs, and Alert Ready and 911/CAD are not connected.

What is the ResponseGrid hardware gateway?

It is a planned edge computer family, the E1 series, that collects data from drones, vehicles, sensors and cameras and forwards it to command. The physical hardware is in development. The cloud API for device health, telemetry and config is live and can be tested with a simulator.

Does ResponseGrid include a phone system?

The Vibe VoIP softphone is an optional add-on with its own subscription, from $19 a month in CAD or USD plus tax. It provides local US and Canadian numbers, calling, SMS, team chat and video in the browser. Read its 911 disclosure before relying on it for emergency calls.

Is ResponseGrid NIMS or FEMA certified?

No. No compliance certification is claimed. ResponseGrid uses ICS terms and an ICS-209 style report layout so the screens feel familiar to responders.